Performax International offers comprehensive warranty coverage to give customers peace of mind. This warranty ensures that your vehicle receives the best care and maintenance by certified technicians, using genuine parts, to keep it running smoothly and reliably.

As the owner of a new Performax vehicle, you have become part of a larger family of vehicle owners. Since being established in Australia in 1989 there has been over 6000 vehicles that have been re-engineered under the Performax roof. Performax in conjunction with Presidian Group offer an exclusive Platinum 3 year Unlimited Kilometre Warranty on all its new vehicles sold, which also includes Road Side Assist through Allianz. Additional 5 year warranty is available at a cost. This ensures that support is only a phone call away, 24/7, 365 days a year.

To ensure the best possible customer experience, Performax and Presidian Group work closely with a network of authorized service centres, conveniently located throughout Australia. These service centres are staffed with trained professionals who are familiar with the intricacies of American vehicles, ensuring that your car receives expert care. In the event of a warranty claim, simply contact Presidian Group on 1300 092 882 and they will be in contact with the nearest authorized service centre have the issue assessed and resolved.

Warranty Coverage

The standard warranty provided covers a period of 3 years and unlimited kilometres. This warranty is applicable for both new and used vehicles up to 10 years old sold by Performax ensuring that any defects in materials or workmanship are addressed promptly and efficiently. This warranty gives comprehensive coverage of mechanical and electrical components up to the full value of the vehicle. It's important to note that regular maintenance, as specified in the owner's manual, is required to maintain warranty eligibility.

Limitations and Exclusions

While Performax International Warranty offers comprehensive coverage, there are certain limitations that customers should be aware of. The warranty does not cover normal wear and tear, consumable items (such as tires, batteries, brake pads, and fluids), or damage resulting from accidents, misuse, neglect, or unauthorized modifications. Additionally, failure to adhere to the specified maintenance schedule or using non-genuine parts may void the warranty. It's essential for customers to familiarize themselves with the full terms and conditions of the warranty to avoid any misunderstandings or discrepancies in the future.

Transferability

Performax International recognizes the importance of flexibility and value for their customers, which is why their warranties are transferable to subsequent owners. In the event that you decide to sell your vehicle before the warranty period expires, the remaining coverage can be transferred to the new owner, providing them with the same benefits and peace of mind. This transferability not only enhances the resale value of the vehicle but also demonstrates the confidence that Performax International has in the quality and reliability of their products. To ensure a smooth transfer, it's important to notify Performax International of the change in ownership and provide the necessary documentation as per their guidelines.

Terms and Conditions

To access the terms and conditions refer to your warranty booklet provided with your vehicle. If there are any questions in relation to the warranty policy or the terms and conditions please call our knowledgeable sales team at Performax on 1800 737 367, we are happy to help.

Consumer Protection Laws

In addition to the warranty provided by Performax International, buyers are also protected by consumer protection laws that vary by country or jurisdiction. These laws are designed to ensure that customers receive fair treatment and that products meet a certain standard of quality. In Australia, for example, the Australian Consumer Law (ACL) provides buyers with statutory rights and guarantees, such as protection against faulty or defective products, and the right to seek a repair, replacement, or refund in certain cases. These consumer protection laws work in conjunction with the manufacturer's warranty, offering an added layer of security for buyers. It is essential for customers to understand their rights under these laws, and in case of any issues, they can reach out to consumer protection agencies or legal advisors for guidance on their entitlements and the appropriate course of action.